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The patient acquisition audit

Find the leak before you buy more leads*

*£1,500 per site. Credited if you build with us within 90 days.

A brutally honest look at your website, your enquiry handling and your tracking. You get a recorded walkthrough, a scorecard and the ten fixes worth the most, in the order we'd do them.

RxTreatment plan
For: your clinic

Fix this week: the quick win. Fix this month: the priority fix. Build next: the project.

E. Guye
What we check

Four vital signs. ​One diagnosis.

Speed and mobile

Does it load before they give up?

Load times on a real phone, layout on small screens, and whether the next step is visible without scrolling.

Booking journey

How many taps to book a consult?

We count them. Treatment pages, prices, forms and calls to action, checked the way a patient would use them.

Tracking

Can you prove what's working?

Analytics, ad tags, consent, call tracking and whether enquiries reach your CRM with their source attached.

Enquiry follow-up

What happens after the form?

We send a real test enquiry and time the reply. Then we look at what happens to the enquiries that don't book.

What you get

Your booking journey, ​marked up.

A recorded video walkthrough of your site, by Eugene
A written report with marked-up screenshots
A scorecard for speed, booking journey, tracking and follow-up
The ten fixes worth the most, in order
A 45-minute call to walk your team through it
The fee credited against a build booked within 90 days
ScorecardSample, made-up clinic
Speed
Booking journey
Tracking
Enquiry follow-up

Coral only for what needs fixing.

How it works

Two weeks, start to finish.

Book

A 30-minute call to agree what's in scope. You pay, then share read-only access to analytics, ads and your CRM if you have them.

Diagnose

We go through everything, send a test enquiry and record the walkthrough. Usually within ten working days.

Prescribe

A call with you and your team to go through the findings and the treatment plan. What you do next is up to you.

The guarantee

If the audit doesn't find £1,500 a year in fixable leaks, ​you get every penny back.

Read the guarantee terms

Questions

Fair questions.

Will you just try to sell me a website?+

No. Some of the best fixes cost nothing: a shorter form, a faster call back, a price on the page. If a rebuild is the right answer we'll say so, and if it isn't we'll say that too.

We already have an agency. Is that a problem?+

Not at all. Plenty of clinics use the audit as a second opinion on their agency's work. You can hand the treatment plan straight to them.

What do you need from us?+

Your website address, read-only access to analytics, ads and your CRM if you have them, a 30-minute kick-off and a 45-minute walkthrough. That's it.

We have more than one site. How is that priced?+

The audit is £1,500 per website. If your clinics share one website, that's one audit. Groups with several sites get a single report with a section per site.

Is it confidential?+

Yes. Your report is yours. We never publish a client's audit or results without written permission.

Get a second opinion*

*it's the brutally honest one.

A free 30-minute call. Bring your website. Leave with the three things we'd fix first, whether you hire us or not.

Book a free call